How to Book Movie Tickets Online & Other FAQ's

Theater Information

What is Showcase XPlus?
Showcase XPlus is our proprietary large format auditorium featuring Dolby Atmos™ sound and the most advanced digital projection and screen technology. XPlus offers a premium cinema experience with immersive sound, crystal clear projection and reserved seating. Read More

What is Showcase MX4D?
The unique motion and special effects in the Showcase MX4D® theatre immerse you in the on-screen action like never before.
Please be aware of the following regarding the motion and effects experience you are about to enjoy:

  • You must be at least 40” tall and able to sit and support yourself on your own to use the MX4D® seats in this theatre.
  • Your MX4D® seat will move throughout the movie in response to the action on the screen.
  • Your MX4D® seat may tilt forward and backwards, up, down, and side to side.
  • Your MX4D® seat includes neck and leg ticklers, back and seat poppers, air and water blasters, and seat rumbling which may activate during the movie.
  • The MX4D® seats in this theatre may be harmful to persons who may be or are pregnant; persons with heart conditions; elderly persons and persons with back, head, or leg conditions or injuries or other physical limitations; persons with difficulty with balance, standing, or walking; and persons with scent or fragrance allergies or reactions to strobe light and fog effects.
  • Other effects that you may experience during the movie include strobe lighting, fog, wind, and different scents.
  • No lap seating is allowed.  Only 1 person per seat.
  • Please remain seated for the entire movie as a courtesy to others.
  • If you have to leave your seat or the theatre during the movie, please exercise caution and care as the MX4D® seat may be moving when you get out of or return to your seat.

If you are unable or unwilling to enjoy the 4D Motion EFX Theatre experience or if you have any questions or concerns about this
experience, please contact theatre management staff before the movie and experience begins.

What is Showcase SuperLux?
Showcase SuperLux at The Street in Chestnut Hill, MA is the newest Showcase offering luxury movie-going at its finest. The Showcase SuperLux blends advanced movie entertainment, food and drink, technology, design, and service that promise to deliver an unparalleled experience. Experience Showcase Superlux.

What is Event Cinema and how do I purchase tickets?
Event Cinema is offered at select Showcase Cinemas theater locations and allows guests to view live events on the movie screen. Experience live boxing matches, concerts from top musical artists, the Metropolitan Opera, Royal Ballet, and more from the comfort of your nearest Showcase Cinemas. To see what events are coming to your area and to purchase tickets, browse our Event Cinema page.

Do you offer technology for the hearing and visually impaired?
Yes. See our Assistive Moviegoing FAQ's for more information.

What age qualifies for your admission categories?
For all locations except Showcase SuperLux, the child admission is for children 11 years of age and younger. Senior admission is for patrons 60 years of age and older. All others are General admission.

What is the Showcase SuperLux Age Admittance Policy?
Showcase SuperLux now proudly welcomes guests of all ages to enjoy the comfort and service of our SuperLux seating regardless of the showtime.
Ratings guidelines apply.

Are costumes allowed at Showcase Cinemas?
National Amusements does not permit Masks, Face paint, weapons, or any item that may make our guests feel uncomfortable or detract from others enjoying their movie going experience. Our guests are welcome to come dressed in costume with movie related accessories however we reserve the right to respectfully inspect all items that our guests may decide to bring with them.

What is your ratings policy?
National Amusements enforces and supports the ratings system outlined by the Motion Picture Association of America. Download the film rating guide or visit for more information


How do I purchase tickets online?
Ticketing for Showcase Cinemas is powered by Browse your local theater movie listings and showtimes, and select the movie time you’d like to purchase tickets for. You will be redirected to to complete the transaction. Starpass members will still accumulate points through these transactions.

How much do movie tickets cost at my Showcase Cinemas location?
Ticket prices vary by location and may change based on time of day as well as available services and options. You will be able to view the total cost of your tickets before completing your purchase online.

Can I book advanced movie tickets?
Showcase Cinemas offers the option for purchasing advanced movie tickets for movies now playing and select movies coming soon. Check out your local theatre’s movie schedule for a list of movies and showtimes.

What is reserved seating?
When you purchase your tickets online, you will often be presented with the option to choose which seats you’d like to reserve. This eliminates the need to wait in line for popular movies and allows you enough time before the movie to eat or purchase concessions. In addition, knowing exactly where you’re sitting eliminates the need to search for the best available seats when entering the theater.

What is "PRINT AT HOME"?
Select locations allow you to print your movie ticket on your personal printer, at home, at school or in the office. This option will be available to select on the purchasing page. Take your movie ticket confirmation sheet to the usher who will scan the bar code for admission.


Can I purchase movie tickets on my smart phone or mobile device? is optmized to see showtimes, buy tickets and watch trailers from your smart phone or mobile device. Download free mobile apps for iPhone/iPad/iPod Touch and Android phones. You can also browse the web on your mobile device at


Can I purchase movie tickets by telephone?
Yes, offers a touch-tone phone service. When Internet access is not available, you can purchase movie tickets via telephone by dialing 1-800-315-4000.

Food and Beverage

Do you offer in-theatre dining options?
While all theaters offer concessions, several of our movie theaters offer food as well as alcohol for purchase at your seat. Please view our dining options for more information on options available at your local theater as well as menus.

How does in theatre dining work?
Several theaters with dining options will serve you at your seat. A server will provide you with menus and take your order when ready. Other theaters feature restaurants, bars, and food court concessions with the option to purchase your food and drinks outside the theater to take to your seat. For a list of available dining options at each movie theater, please visit our dining options page.

Discounts and Rewards Programs

What is Starpass?
The Starpass Program rewards members with credits towards Star Rewards every time they make a purchase on eligible tickets and concessions at participating theatres. Membership is FREE and open to all movie patrons ages 13 and up. Starpass is not available at Showcase SuperLux. Register Online or at a participating theatre. View our Starpass FAQ’s for more information.

Do I receive Starpass points on concessions and in-theater dining?
Yes. Starpass members earn 10 points per dollar spent in theatre and on This includes ticket, concessions, and restaurant purchases.

What is Showcase Subscribe?
Whether an individual, part of a group of friends or a family, Showcase Subscribe provides a membership plan that’s right for them.  Starting at $16.95 for three movies a month, Showcase Subscribe allows customers to reserve tickets in advance via the app. Those who signup will be able to purchase tickets from either the 2D or Premier plan, which includes 3D, XPLUS and IMAX formats. Additionally, there are no “blackout dates” and customers can use their Showcase Starpass membership number to gain loyalty value on Showcase Subscribe plan purchases.

What is The Popcorn Club?
The Popcorn Club is a fun and exciting club for kids and families offering great prizes, exclusive events, and special offers. The club is designed for children 11 years old and younger. Register Online or at a participating theatre. Popcorn Club is not available at Showcase SuperLux.

Do you offer a Military Discount?
Showcase Cinemas offer a military discount to all active duty personnel and their dependents at all locations except Showcase SuperLux in Chestnut Hill, MA. The special military program pricing is $7.50 for general admission, and $5.50 for matinee and children. Appropriate Active Service ID must be presented at the theatre box office to receive military discount.

What is Bargain Tuesday?
Bargain Tuesdays discount admission applies to all movies including Director's Hall auditoriums every Tuesday. Some restrictions apply. Read more.

What is Senior Wednesday?
Senior Wednesdays offer patrons 60 years of age and older a discounted price, at select theatres, every Wednesday. Some restrictions apply. Read more.

Do you offer discounts on movie tickets for large groups?
We offer group ticket sales for those looking to purchase 25 or more tickets. Please contact us for more information.

Gift Cards

How can I purchase Gift Cards?
Gift Cards may be purchased online, at the theatre box office or customer service desk. Gift Cards can be loaded with $5 to $200 of value and used for purchases at our theatre box office, concession stands, food courts and in-theatre restaurants.

How do I check Gift Card balance?
You can check the balance of your Gift Card online. You can also get the balance information from any box office cashier or customer service representative or by inserting the gift card into any of the lobby ticket kiosks.

Can I purchase bulk gift cards?
Yes. You can purchase bulk gift cards for corporate use from our online store.

Corporate and Business

Can I rent out a theater for an event?
We rent out theaters for a number of corporate events including meetings, conferences, product launch, and trade shows. Full service catering is also available. For more information on how to rent a movie theater from Showcase Cinemas, please contact us to request more information.

How can I advertise in your theatres?
On Screen advertising and In-Lobby promotions are handled directly by Screenvision, the leader in cinema advertising. To gain access to invaluable in-theatre real estate, contact Screenvision Sales @ 1-800-724-MOVIE or visit SCREENVISION.COM.


The website does not display or function properly?
To ensure that you are getting the best user experience on, please make sure that you are using the most up-to-date browser. To find the latest version, go to the browser's official website. Their site will direct you on how to obtain their latest browser version.

Can I receive showtimes by email?
Yes you can register for Showtimes Direct here. Choose your state, theatre, content preference and enter you email address. Showtimes Direct email is typically sent on Wednesday. We suggest you add to your address book to prevent Spam Blockers from filtering the email to your spam folder.

I am not receiving emails I subscribed to?
You may have a firewall or spam blocker that is preventing the email delivery. Users of email providers such as AOL, Yahoo, and Hotmail have the option of blocking all email messages that originate outside of their domain. You may need to add to your address book if you have Spam Blockers.